Help desk automation: A full guide + top 10 platforms Businesses can automate tasks related to customer support tickets, daily tasks, and general workflow through its no-code software. Teams can automate ticket assignments and set automatic email notifications to...
Natural Language Processing NLP Tutorial NLP capabilities have the potential to be used across a wide spectrum of government domains. In this chapter, we explore several examples that exemplify the possibilities in this area. Deloitte Insights and our research centers...
13 Most Important Help Desk KPIs to Track and Measure Help Desk Performance Meeting modern customer expectations is getting harder to do; people expect quick, convenient high-quality resolutions on their terms. Twenty-three percent have reported that customer service...
Top 10 Natural Language Processing NLP Applications He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School. NLP can assist in credit scoring by extracting relevant data from unstructured documents such as loan...
How to Increase Customer Satisfaction, According to HubSpot Experts Its homepage features products front and center, and each item comes with detailed descriptions for specifications and pricing. Its service section also helps customers succeed with its products, like...
